Slack has just won a major contract.
IBM preferred Slack, its communications program for 350,000 employees. "Going wall to wall at IBM - it's basically the maximum available scale, so we now know that it will work for literally Slack largest organizations in the world", Slack said CEO Stewart Butterfield in an interview with Business Insider.
Slack did not explicitly confirm or deny that it had reached a new deal but said in a regulatory filing https://www.sec.gov/Archives/edgar/data/1764925/000176492520000131/a8-kxitem701.htm that IBM had been and continued to be its largest customer.
Slack's trial at IBM took several years. And the rollout to all employees locks that in. It is unclear whether IBM using the paid version of Slack for all employees or a mixture of free and paid choice, though. Slack announced in 2019 that it served 165,000 IBM employees.
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According to Konrad Lagarde, the director of productivity and developer tooling at IBM, the company opted for Slack as its employees liked using their platform. But people are talking about Slack all over Twitter, so let me catch us both up. It's always worth remembering that Slack vs. Microsoft is a very much a David vs. Goliath situation.
Now the main competitor on the market corporate messengers to large companies - Microsoft Teams, which became part of Office 365 and attracted 20 million users.
IBM used the Slack in small teams in 2014, and a partnership with Slack was concluded in 2016, but late a year ago, the company chose to implement it in all parts of the organization.
Another reason why Slack won the IBM deal is due to the flexibility of the platform. They were worth 15.4% more than yesterday, and then, all of a sudden this fine afternoon, trading of Slack's equity was halted, pending news.