The incident started when will.i.am tweeted to his 12.8 million followers that an "overly aggressive flight attendant" was rude to him and the people he was with while traveling from Brisbane to Sydney on Saturday.
The Black Eyed Peas are now in Australia for their 2019-20 world tour, according to CNN. "I'm sorry to say me and my group have experienced they worse [sic] service due to a overly aggressive flight attendant". I don't want to believe she (sic) racist.
Will.i.am. used the hashtag #RacistFlightAttendant in his message which he shared on arrival in Sydney.
After the plane landed, the singer was met by police at Sydney airport on Saturday.
Australian carrier Qantas is asking for USA rapper Will.i.am to retract his claims of in-flight racism and added that it would back legal action against the Black Eyed Peas frontman. However, he stands by his decision to name and shame the flight attendant on Twitter. He said he "quickly and politely" put his laptop away when asked, but the flight attendant - whose name he included - escalated the situation by calling the police.
On its non-stop Perth-London route, it is achieving a 30% fare premium in business and premium economy over one-stop flights from rivals, La Spina said.
"There was a misunderstanding on board, which seems to have been exacerbated by will.i.am wearing noise cancelling headphones and not being able to hear instructions from crew", a spokesman said.
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Qantas issued a statement denying the allegation.
"She sent the police after me because I couldn't hear the PA while making beats on the plane wearing noise canceling headphones", he tweeted.
According to a spokesperson for Qantas, if will.i.am does not retract his statements, the airline plans to provide legal assistance for the named crew member if she chose to take the matter to court.
"In this case to menace will.i.am and other POC (persons of colour) on this flight".
"If I did something wrong.or if I was the slightest bit rude to a FAN or a journalist during work, I would be publicly named.this is what Twitter is for.we are supposed to call out wrong doings so we can have a safer more compassionate world", he wrote in another Tweet.
On Sunday, The Veronicas appear to have deleted their Twitter account after backing Will.i.am in his incident involving Qantas.