Nobody would accuse Amazon's voice assistant of being particularly expressive, but there are days when even Alexa's mild, neutral default tone feels like an affront to your mood.
Well, sort of. Amazon announced "Alexa emotions" on Wednesday, which let developers make Alexa sound "happy/excited" or "disappointed/empathetic".
On the Alexa Skills Kit Blog, Amazon details these new emotions and speaking styles, which are powered by the company's Neural Text-to-Speech tech. The NHS touts the initiative as particularly helpful for elderly patients, blind patients and those who can not access the internet.
The e-commerce giant has been lately trying to explore the growing healthcare market and the recent move is in a bid to give millions of its Alexa users another facility. Whispering and a newscaster speaking style have both been added to Alexa's vocal repertoire in the past two years, and it seems Amazon is continuing its effort to further specialize Alexa's voice. Amazon has partnered with an adherence tool provider Ominicell to enable the feature.
The medication management features use multiple layers of verification to ensure that only consumers are able to access their prescription information via Alexa, she said. If the voice profile or personal passcode does not match with the account, information will not be relayed.
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The voice of Alexa, like the voice of many AI devices and automated phone systems, is no-nonsense.
"Today we are introducing the AVS integration for AWS IoT Core, a new cost-effective way to provide Alexa speech capabilities to all types of connected devices", the announcement stated.
In addition, Amazon had also recently added a way for customers to view and delete recordings at any time, including from the Privacy Settings page, in the Alexa app, or by voice.
One thing to keep in mind, if youre really looking to switch languages: Alexa now speaks in multilingual mode in three countries: English and Spanish in the US, Indian English and Hindi in India, and Canadian English and French in Canada. Unfortunately, Amazon hasnt chosen to make that an option yet.