We are still so heartbroken.
The video made its way to Twitter, where users around the country lamented the family's desperate measure and called out Old Mutual's alleged actions.
Fed-up with the insurance provider for delaying their payout without a reason, Thandaza Mtshali and her aunt Ntombenhle Mhlongo took the body of their deceased relative, Sifiso Justice Mtshali's body to the company's Stanger offices.
One of the women replies, "They just paid now. Must we all bring dead bodies to their offices [to get] paid?"
Two women in South Africa have been filmed carrying a large bag, apparently containing a corpse, out of a branch of well-known insurance company Old Mutual.
After hurried discussions between Old Mutual management and phone calls to head office, it was chose to agree to honour the insurance claim - as long as the ladies removed the dead body.
PV - Heliogen Achieves Breakthrough Temperatures from Concentrated Sunlight
The revolutionary achievement became reality at the company's commercial facility located in Lancaster, California . Patrick Soon-Shiong, Chairman and CEO of NantWorks, and member of the board of directors, Heliogen.
GM accuses FCA of tampering with labour talks
GM said it will seek "substantial damages" from FCA , but did not specify an amount. GM also said it believes FCA's practices have caused GM "massive monetary damage".
Day 3 of Trump Impeachment Hearings
Alexander ("Don't call me Mr.") Vindman testified yesterday morning. Visit Business Insider's homepage for more stories . In response to questions from California Rep.
A witness said: "As soon as the ladies were promised they would be paid they marched back inside the office and in front of the counter grabbed an end each and carried the corpse back out".
Old Mutual's Clarence Nethengwe said they deeply regret the distress that the payout delay caused the family.
"We thought if the documents do not give them enough answers then maybe the body will".
Old Mutual took to Twitter to say the incident was "most unsettling" and claiming they were "sympathetic towards the family during this hard time". "Old Mutual will also continue to engage the family and provide any necessary support", he said.
The company assured customers that claims were "assessed on an individual basis and the incident at this branch, whilst isolated, is regrettable".
It is understood that the outstanding death benefit was paid instantly following the visit from the family with the deceased in a body bag.