Then Prince William concludes the ad by saying: "We can all benefit from taking simple steps to look after our mental health".
It reads: "It's World Mental Health Day!"
The hilarious video ends with the pair sitting on a couch, from which they encourage their viewers to mark World Mental Health Day by "reaching out" to people who may be "suffering in silence". Be willing to ask for help when you need it and know that we are all in this together'.
'There's no need to suffer in silence - share how you're feeling, ask how someone is doing and listen for the answer.
In the clip, Sheeran rings the doorbell which plays God Save the Queen.
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Prince Harry then thanks Ed for coming along and explains: 'For me, this is a subject of a conversation that's not talked about enough. "Do you mind if I bring the camera in?"
"(Every Mind Matters) will offer vital support to those living with a mental health condition and give each of us valuable and personalised tips on how to better cope with life's daily struggles, while contributing to tackling the stigma that can still surround mental health", United Kingdom health secretary Matt Hancock said. I just feel like it's time we stood up and said: "We're not going to take this any more".
"We're all in this together", he says.
The style of the front door and a photo hanging on the wall hint that the video was filmed at Ivy Cottage, Princess Eugenie's home within Kensington Palace where she lives with husband Jack Brooksbank. Harry opens the door, the two shake hands, and the prince invites Sheeran and his cameraman inside.