They are supposed to be the way to experience Android in its purest form, and you'd think that bugs and unexpected problems would be brought to an absolute minimum, considering that Google is the company both behind the hardware and software running on it.
The Google Pixel 3A and 3A XL keep shutting down randomly, users say. Now, the time has come for the Pixel 3a and 3a XL to face a rather old problem in the smartphone world that refuses to go away: random shutdowns.
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A per Android Police, it is not now known exactly what's causing the issues and no fix is now being issued as a result. One user attempted rebooting their phone in safe mode to make sure no third-party applications were at fault and still experienced the shutdown, suggesting that it may be a Google-related software issue. "It requires me to hold the power button down for 10 seconds to force shut down, and then power it back on like normal". I pocket my phone throughout the day and it seems to be having a sleep bug constantly. Owners sued Google in February 2018 after alleging they were intentionally sold faulty phones.
Other users have responded to his post on the support page, saying they too are facing the exact same problem on their Pixel 3a phones.