The revelation comes shortly after an investigation by Bloomberg, with Facebook now admitting that third-party contractors were employed to transcribe the audio messages sent between users on Facebook's Messenger app.
Bloomberg said the contractors working on the project were neither told where the audio was recorded nor informed how it was obtained. Facebook suspended the program a little over a week ago, a spokesperson told Bloomberg.
In Facebook's case, the company acknowledged Tuesday that it paused the practice earlier this month after those other companies started to attract scrutiny over basically the same thing.
Facebook is far from the only tech giant to get its human employees to listen in on voice snippets in order to fine-tune their AI and voice recognition technologies: Google, Apple, Microsoft and Amazon have all been doing it.Читайте также: China denies U.S. warship visits to Hong Kong: Navy
Only Amazon continues listening to audio, although now the company lets users opt out of the service.
It agreed to a $US5 billion ($7.4 billion) fine to settle a US Federal Trade Commission probe of its privacy practices after the leak of user data to British political consulting firm, Cambridge Analytica. As a result, some of the contract workers feel their work is unethical, according to people familiar with the issue. Some contractors have also reportedly felt uneasy about the practice since users didn't seem to be aware they would be listening to their recordings.
For iPhone users: Go to Settings - Facebook - Settings and then slide the microphone button to the left, turning it from green to white, disabling it.
Apple didn't immediately respond to requests for comment. They're hearing Facebook users' conversations, sometimes with vulgar content, but do not know why Facebook needs them transcribed, the people said. Zuckerberg called the notion a "conspiracy theory" and denied the company uses the audio for its ads business. Once you're in the "Chat Details" menu, tap "Automatic Voice to Text" on or off for this chat only. In a statement to Congress in April of 2018, Facebook CEO Mark Zuckerberg said that the company does not use user audio for ads.При любом использовании материалов сайта и дочерних проектов, гиперссылка на обязательна.
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