Quest Diagnostics Inc said on Monday it was notified by a billing collections vendor that an unauthorized user gained access to information on almost 11.9 million patients, including credit card numbers and bank account information. News reported, "In a filing with securities regulators, Quest said it was notified that between August 1, 2018, and March 30, 2019, that someone had unauthorized access to the systems of AMCA, a billing collections vendor".
Since Quest was notified of the theft on May 14 it has stopped using the American Collection Agency and has engaged investigators to get to the bottom of the hacking problem. "'(The) information on AMCA's affected system included financial information (e.g., credit card numbers and bank account information), medical information and other personal information (e.g., Social Security Numbers),' Quest said in the filing". Quests said it was working with AMCA and Optum360, as well as outside security experts to investigate the incident and its potential impact on its patients. "In the case of Quest Diagnostics, we can see that personal financial data and medical records appear to have been compromised". "Since learning of the AMCA data security incident, we have suspended sending collection requests to AMCA", the company said.
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Hayes said Quest is just one one of many healthcare companies to have been targeted in recent attacks, including Anthem (80 million impacted), Premera (11 million impacted) and TRICARE (4.9 million impacted). Lab results were not exposed in the breach, according to Quest. Their website can be accessed here.