However, one final feature is sure to draw the attention of riders who want some privacy: Quiet Mode. With the help of this feature, customers can select "quiet preferred", "happy to chat" or leave the setting at "No preference".
A handful of new features have rolled out for Uber Black and Uber Black SUV in the U.S., allowing riders to not only customize the in-vehicle experience but also the human experience; within the app, you can now inform your rider that you're not in the mood to chat or will need a hand lifting your luggage.
The new option is only available when booking their premium ride-sharing service. It requires a single tap within the app, and the opposite is also available if you desire a chat while you ride.
Additionally, Uber has increased the wait limit from five minutes to 15 minutes before a driver can cancel a ride.
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Uber's premium rides are also adding extended pickup times and live phone support. When booking an Uber Black, the app now will give the option to have a conversation-free trip.
Whenever I get in an Uber and the driver starts asking me these sorts of questions, my blood pressure automatically begins to rise. "I don't want to tell strangers picking me up from the internet personal things about myself", one rider wrote on Twitter earlier this month. Fine. The problem is, there's more of a burden laid on the back of the, in all likelihood, fewer drivers that meet these new requirements. Uber says the preferences have to be set up before hailing a ride, and that they offer "an increasing number of ways for riders to personalize their experiences". "With these new features and more to come, we're excited to ensure that our riders can arrive relaxed and refreshed, wherever they're headed".
Uber was launched in March 2009 in San Francisco, CA.
The features will go live in Columbia and SC on Thursday and will roll out across the United States within few days.