When Samsung revealed a phone this year that folds in half, it was hailed as the "next chapter in mobile innovation".
As for the Galaxy Fold, the phone will be made available on AT&T and TMobile starting April 26 for those who did not participate in the pre-sale on Samsung's website.
Samsung was most famously forced to discontinue the Galaxy Note 7 after consumers reported terrifying incidents in which the batteries exploded.
Samsung issued out a statement in regards to the screens breaking stating that the reviewers had attempted to peel off a protective plastic layer that was adhered to the screen itself. Moreover, the handset's in-folding design is likely to be less durable than Huawei's out-folding approach, they said.
Samsung sent out its Galaxy Fold to tech journalists for a preview before shipping, and all kind of screen issues are impacting the company's first foldable smartphone, even with just a day of use.
Some have taken to Twitter to show the new Phone, which also transforms into a tablet, not working properly with others reporting they've already come across the "black screen of death".
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A wrapper around the device featured "Attention" in uppercase letters and warned against removing the layer, according to a tweet from another sample recipient.
Samsung said that it expected to ship a million this...
Mr Dieter Bohn, executive editor of The Verge, said a "small bulge" appeared on the crease of the phone screen, which appeared to be something pressing from underneath.
Samsung may need to consider postponing the rollout of the Galaxy Fold because it risks a public relations "fiasco" if the problems are widespread, Anthea Lai and Anand Srinivasan, analysts at Bloomberg Intelligence, said in a report.
It reads: "The main screen includes a special protective layer".
According to Samsung, the phone, which retails at almost $2,000, is able to withstand being opened and closed 200,000 times, or 100 times a day over five years. "But I don't know if Samsung can completely fix the problem about screens".