Like everything else in Fallout 76 so far, the new patch has turned out to be a mixed blessing, and the players who have stuck with the game through its messy launch have been posting on social media about losing patience with the game.
Bethesda soon followed this with a seemingly more-fitting offer: an actual canvas bag, just like the publisher had originally promised.
However, this wasn't the end of the problem: certain users who had submitted a replacement support ticket could check their account to find data for hundreds of users. As in, every ticket going through the system.
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"I went on the support website today, to update a ticket of mine, and surprisingly (or not.) I ended up being able to see all sorts of tickets, with people putting their personnal informations in them, like receipt screenshots, names, addresses and so on". I'm assuming this is a bug in the website, because I don't see for what reason Bethesda would make tickets public.
But those aren't good reasons for players to be patient, so much as evidence for why the game should never have been released in its current state.
"Hi guys, we've resolved this issue".
After submitting the tickets, however, the information was passed on to other users thanks to a technical error. Now there's 8 pages of canvas bag requests, tickets and "fix or refund me" demands. Although Bethesda has since managed to plug the leak, those that sent a ticket to claim their replacement bag briefly found their personal data inadvertently falling into the hands of other Bethesda account users. Bethesda takes the privacy of our customers seriously, and we sincerely apologise for this situation'. "We plan to notify customers who may have been impacted".