Google has expanded the number of users that have access to its much-hyped, and criticised, AI that can place reservations for people. But recently, Google has confirmed on VentureBeat, that Google Duplex AI now starting to deliver for all Pixel owners and businesses in selected cities.
Google will presumably be rolling this out to Pixel users in New York, Atlanta, Phonix and San Francisco.
Meanwhile, U.S. residents will get to be testers of the Duplex experiment, which is reportedly different from what we saw at Google I/O in May. After your booking is complete, you can view details about it or cancel from the My Reservations screen. However, if a reservation request is being set up late at night after the location has closed, the Assistant states that it will make the call the following day.
The outlet noted that Duplex now only manages restaurant reservations, and that it managed to successfully book tables every time it could reach those establishments.
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Google previously said human operators will be standing by as backup should a call go off the rails.
What is Google Duplex AI?
Google Assistance Duplex service will hopefully move to reserve table, book movie tickets, travel appointments.
The creepy demo made headlines across the world, but reports suggested that Google faked the phone call and misled viewers and investors.
It sounded like any other women talking, but one half of the conversation was held by Google's AI-infused digital assistant. "It's unclear how long it'll take for the service to overcome each of these limitations, but since Google is recording all its current Duplex calls it's likely to be gathering a lot of important usage data now that the rollout has begun". Next, the user has to answer a few questions like selecting the restaurant name, date and time, food items.