"Operating trans-Pacific connecting flights opened Singapore Airlines to a lot more competition from other carriers and resulted in the loss of high-yielding business traffic", she said.
The company is the first airline in the world to operate the A350-900ULR plane.
The plane can accommodate 161 passengers, 67 in the business class and 94 in the premium economy one, plus the cabin crew.
Since the weather is smooth, the flight to Newark airport is estimated to last 18 hours and 45 minutes.
The route, combined with the airline's plans to restart non-stop services to Los Angeles and add more non-stop flights to San Francisco next month, will give the premium Asian carrier its biggest-ever USA presence.
The record-breaking flight took off after being delayed for a few minutes on Thursday afternoon.
Qantas launched a 17-hour non-stop service from Perth to London earlier this year, while Qatar runs a 17.5-hour service between Auckland and Doha.
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Oil prices are on the march again but, this time, SIA hopes to make it work with a more fuel-efficient aircraft - the Airbus 350-900ULR - which it is the first airline to fly. This model consumes 25 percent less fuel than another aircraft of similar size.
It says the stronger cabin pressure, combined with the latest air conditioning, reduces passenger fatigue and leads to a less dry cabin environment. "We always thought in India we would be able to sell flights to the US West Coast, but the interest for NY surprised us". Qantas has asked Boeing and Airbus to design planes that can fly even farther, from Sydney, Australia, to London or NY. "Highly recommended if you are flying from Singapore to NYC in future".
Kruger will not be spending time in NY.
"I just want to explore how the aircraft looks, and party time hopefully". I get the opportunity to come to Singapore, stay here, be in the city, but then also see other destinations, ' he said.
More are in long-term planning and passengers can expect the number to increase with the arrival of the Boeing 777X. It will be carried out with the new family of Airbus aircraft, a twin-engine, long-range plane with considerably lower fuel consumption that can fly for up to 20 hours without stopping. Watch all the movies I can, I guess, ' said Peggy Ang, who is on business trip to Orlando.
"Research has shown that hydration and food intake are important factors (to consider), such as avoiding foods that cause gas or bloating as well as excessive alcohol", Rhenu Bhuller, a healthcare expert at consultancy Frost & Sullivan, said.