Multiple PlayStation 4 users are reporting that a PSN text message exploit is causing their consoles to crash, according to Endgadget. Users say that receiving certain messages can "brick" your console, effectively breaking the system.
Some PS4 owners are experiencing a frightening glitch that's forcing them to factory reset their consoles. One user had it happen while playing Rainbow Six: Siege. As a result, this is being used as an exploit in multiplayer games, where players use a dummy account to send the message to opponents, in turn crashing their console and getting them kicked from the match. Some cases are so severe that a factory reset becomes necessary to stabilise the console once again. All it takes is to keep your messages is to set your messages to private, meaning you can either only receive messages from registered friends or no one at all.
Taking those steps will prevent anyone from sending you the problematic message.
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With the bug only just coming to light, Sony has yet to officially confirm or respond to the problems, but presumably a software update is going to be enough to plug the security hole and protect against similar problems in the future. One possible solution may be to access your messages via the mobile app and delete the offending message, though some users have found that to also be futile.
Hopefully we have more concrete information to go on soon, but until then, let us know if you've been hit by this in the comments section below.