Telco Optus will allow the World Cup games earmarked for its paid-for streaming service in Australia to be shown for free on government-owned TV channel SBS until the end of the group stage.
"Since Monday, we have continued to improve the product, and Optus has delivered the last six matches without any issue", chief executive Allen Lew told reporters.
"Any customer who has purchased or does purchase an Optus Sport subscription for the World Cup will be provided a refund,"the company said".
Optus vice-president of regulatory and public affairs Andrew Sheridan told the Australian Financial Review it had broadcast five matches in a row with "minimal problems".
"Optus made a commitment to cover the event and they have not been able to deliver on that commitment".
"Optus and SBS have agreed that SBS can televise all FIFA World Cup games for the next 48 hours, giving all Australians the chance to enjoy the tournament", SBS said.
Optus has also announced a massive move to win back favour with Aussie World Cup fans by removing the $15 pay wall which restricted Optus Sports content.
The telco is providing all Australians with free access to Optus Sport until August 31, a date that includes the start of the EPL season.
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Australian Prime Minister Malcolm Turnbull also got involved, saying he had spoken to Lew about the matter.
Optus announced that all games will be simulcast on free-to-air SBS for two days, as they work on coming up with a solution for the issues.
Today Lew said he "deeply regretted" what had happened and "as a gesture of goodwill for Australian fans" was also offering the games on SBS.
Telecommunications company Optus bought the broadcast rights for most World Cup games in Russian Federation but technical issues with the live streaming in Australia caused a major backlash from subscription buyers - to the point where the prime minister had to intervene.
That run of content will end on Wednesday morning in Australia after Russian Federation plays Egypt.
Speaking to news.com.au early on Wednesday afternoon, Optus Vice President for Public Affairs, Andrew Sheridan, was unable to say if everything was on track to reclaim the exclusive broadcast rights, suggesting the company had not made a final decision at the time.
"I have conviction in our content strategy and Optus will not waiver from our pursuit of this strategy". "We appreciate customers have given us another go and invite those to tune in for tonight's games", added Lew.